Have a suggestion or a problem to report?
Viveleroi and DHMC staff track all requests, issues, and more through our issue tracker:
- Visit the link above, create a 100% free account.
- Click "Add Issue" and provide a summary and description of your request or problem.
- Please note that all problems can not be solved instantly
Think of this as /modreq for anything that can't be handled in-game.
We have so many things to remember to look into it's essential that you do this. We'll make it easier to report issues over time and realize creating a second account isn't enjoyable, but it's essential so that we can keep everything organized, keep you updated about progress to your request, etc.
This is so important that we now require you to submit requests through this system. If there's something that actually prevents you from doing so, please let us know in IRC (link above).
- Plugin/in-game/server/website/other requests.
- Bugs (things that break or don't work as expected) with any plugin.
- Bugs or issues with the website.
- Problems with permissions in-game.
- Suggestions for things in-game.
- Problems using any plugin (do not ask for help with plugins)
- Report problems with another player, moderator, etc.
- Feedback on anything.
- Whitelist/update requests for other dhmc servers.
Soon, we will allow sensitive issues to be hidden from the public.
- Provide a quick summary so we can tell what the issue/request is without reading the details.
- If you found a problem, tell us what you were doing to cause it. Help us find the same problem.
- Browse the issue list or search to try to make sure your issue wasn't reported already.